Playtest Analysis Report
How did onboarding affect churn risk?
Onboarding problems directly amplified churn risk for players who were already lukewarm on the core loop, while genre-experienced players who self-onboarded naturally were largely insulated.
09:30GeegeeBang
I hate how it works where it's just like, it's just telling me what to click, but I don't really understand what I'm doing. It's just telling me to do stuff without any context.
Playtest #12 · Brotato
What fixes did players suggest for onboarding?
Which players self-onboarded most successfully?
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Research Assistant Findings
Players cannot decode currency, resource, and status icons on screen
7 of 10 players struggled to interpret UI icons and stats, surfaced through verbal confusion during play and corroborated by low readability ratings.
Affected Gameplay Moment
Two of three players surfaced friction with the inventory in the early game window – one through verbal confusion during the session, one through a low survey rating with a specific written complaint. Both refer to the same feature and roughly the same moment in the session.
Evidence by Session
"Where do I even check my items? I picked up that thing earlier and I have no idea wher eit went."03:48
"I think your inventory is accessible through the menu icon on the top right. Try clicking that."03:52
"Got it! Found the backpack symbol. Now, how do I equip the new sword I found?"03:57
"Just drag the sword from your inventory to your character's hand slot. That should do it."04:01
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